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QUESTIONS YOU SHOULD ASK BEFORE YOU CHARTER A BUS IN NEW YORK
Have you experienced calling up a company regarding a particular service you want to avail of, and later on regretting having not asked certain questions? We're sure this is something that happens to many and so we want to help you get all your bases covered.
When chartering a bus from any New York bus rental company, it is important to ask all the relevant questions beforehand so you could make certain decisions easily. It is by asking important questions will you be able to make sure that you're with the right company even before you seal the deal.
So what are the questions you should never fail to ask a New York bus charter company?
1. Does the quote include all parking and toll fees?
It is always best if you know what you will be paying for. If you ask a New York bus company for a quote, take note of what it includes and what it doesn't. This will also help you prepare funds or budget for the things that you will still have to pay for.
2. What is the company's procedure in case of a breakdown?
What will happen in case some mechanical problem occurs in the middle of the road that the driver cannot fix right away? For instance, is the company affiliated with professionals that can provide maintenance or repair assistance? Will the company send an alternate bus or will it give you a refund? You should know what your New York bus rental company's procedure for this and see if you also find it reasonable. Knowing these procedures will help you act immediately and appropriately in the event a breakdown happens.
3. Who takes care of the driver's accommodation and other costs?
In case of trips that require you to stay in a hotel or an inn for the night, you will have to check if your New York bus charter company handles the driver's expenses or if you will need to take care of it yourself. And while you're at it, you can also ask if the company's standard driver gratuity is 10%.
We have already talked about how important it is to ask certain significant questions before booking a bus with any bus company in New York. Doing so would help make sure that you are dealing with a credible and legitimate company. It would also help you with some decision making.
4. What is your cancellation policy?
Know how your NYC bus rental company handles booking cancellations. While you may be sure today about your upcoming trip, you can never be sure how things will turn out tomorrow. So find out if, in case of emergencies or any untoward incidents that may force you to cancel your booking, your New York bus rental company will issue a refund. Find out how many days prior will a cancellation refund be applicable.
5. Is it possible to do an inspection prior to booking the charter bus in NY?
Before you finalize your booking, ask if the bus is available for inspection. This is the only way to make sure the bus indeed meets your requirements. You may have seen photos of your New York bus charter company's fleet, but to check if the photos they are posting indeed represent the real thing, you have to see it with your own eyes.
6. How long has the company been in the business?
Ask the company how long it's been in the NYC bus rental business. Knowing the company's track record will give you the assurance that it really knows what it's doing.
7. Can I see a proof of insurance, and what's your ICC and DOT numbers ?
With a proof of insurance and with the ICC and DOT numbers, you can be sure that the bus rental company has obtained government approval to operate. With these, you can be certain that the company you are dealing with is a legitimate business.